![Preview-image-Disciplinary-Process-for-Complaints-480](https://admin.resourceumc.org/-/media/cosrow-media/2021/09/08/17/50/preview-image-disciplinary-process-for-complaints-480.jpg?h=267&iar=0&mw=478&w=478&hash=A65976610B59328604E28E0E2FCA69E7)
Breakout #1 Disciplinary Process for Complaints
Bill Waddell & Meg Lassiat present on the disciplinary
process for complaints at Do No Harm 2018.
![Preview image Breakout 2 Understanding Roles in Response to Complaints-480](https://admin.resourceumc.org/-/media/cosrow-media/2021/09/08/17/51/preview-image-breakout-2-understanding-roles-in-response-to-complaints-480.jpg?h=271&iar=0&mw=478&w=478&hash=35057C492ED6F485232169C11F0ABD38)
Breakout #2 Understanding Roles in Response to Complaints
Bishop Robert Schnase, Laura Merrell, and Tom Stames present
Understanding Roles in Response to Complaints at Do No Harm 2018.
![Preview image Breakout 3 Policies and Insurance-480](https://admin.resourceumc.org/-/media/cosrow-media/2021/09/08/17/52/preview-image-breakout-3-policies-and-insurance-480.jpg?h=259&iar=0&mw=478&w=478&hash=5C7F7C005B8AB35FABCDC36F82010888)
Breakout #3 Policies and Insurance
Sandra Kenison, Sid Gray, and Jim Scardino present Policies
and Insurance options at Do No Harm 2018.
![Preview image Breakout 4 Just Resolution Outcome vs. Process-480](https://admin.resourceumc.org/-/media/cosrow-media/2021/09/08/17/54/preview-image-breakout-4-just-resolution-outcome-vs-process-480.jpg?h=261&iar=0&mw=478&w=478&hash=32E48CD3165B44F4D17FEF0B840F3C2E)
Breakout #4 Just Resolution: Outcome vs. Process
Stephanie Hixon presents on the outcome versus process in a
Just Resolution during Do No Harm 2018.